We take delivery of your order very seriously and such as we work very closely with our carriers DPD, Yodel and Royal Mail to ensure the safe delivery of your items.
UK Delivery Options
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|---|---|---|
| Location | Order Value | Delivery Charge |
| Mainland United Kingdom (Excluding Selected Scottish Postcodes*) |
£30 or less | £2.99 |
| Over £30 | FREE | |
| UK Outlying Islands and Selected Scottish Postcodes* | £150 or less | £4.99 |
| over £150 | FREE | |
| Northern Ireland | £150 or less | £4.99 |
| over £150 | FREE | |
On select products, we are able to offer a Next Working Day Delivery option. Please note, this is not available to UK Outlying Islands and Selected Scottish Postcodes*
Next working day orders must be placed before 3pm Monday to Friday and can only be delivered on a working day (excluding Saturday, Sunday and Bank Holidays). Orders placed before 3pm on a Friday will be delivered Monday. Next Working Day orders placed after 3pm on a Friday or over the weekend will be delivered Tuesday.
Next Day Delivery Options
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||
|---|---|---|
| Location | Order Value | Delivery Charge |
| Eligible UK Postcodes | All Orders | £5.99 |
| Other | Not Available | |
On select products, we are able to offer an Express Delivery option to UK customers*.
Express Delivery must be placed before 3pm Monday to Friday and can only be delivered within 2 to 3 working days (excluding Saturday, Sunday and Bank Holidays). Orders placed before 3pm on a Friday will be delivered Tuesday to Wednesday. Express orders placed after 3pm on a Friday or over the weekend will be delivered Wednesday to Thursday.
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Express Delivery Options
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|---|---|---|
| Location | Order Value | Delivery Charge |
| UK Mainland | Over £30.00 | £2.99 |
| UK Islands, Selected Scottish Postcodes*, Northern Ireland | All Orders | £9.99 |
Some Scottish postcodes are outside our regular delivery zones and are subject to different shipping rates. Next-day delivery is not available for these areas, and a higher delivery charge may apply. Our current list of affected postcodes are:
HS, IV, KW, AB30 to AB38, AB41 to AB56, FK17 to FK21, PH17 to PH50
JE, GY, IM, ZE, TR21 to TR25, KA27 to KA28, PO30 to PO41, PA20 to PA80
We aim to deliver standard delivery goods within three to five working days. However, please wait six working days if you are in the UK. If you do not receive your goods after this time, please contact us (e-mail: sales@thegolfshoponline.co.uk or telephone +44 (0)1392 301760) with your order number to hand. This number will be included in the e-mail you received when you ordered the goods from our shop. We will strive to resolve the issue immediately. Please allow up to 10 days for delivery to addresses outside of the UK.
Although we keep a large range of products in stock we may occasionally need to order items direct from the manufacturer. Normally this does not delay your order any further than our advertised times, but in the unlikely event it does, we will contact you personally to inform you of such delay.
Orders can be delivered to your home or work place. Deliveries are generally made on weekdays only (Monday to Friday, except Bank Holidays) and require a signature. Please ensure that someone is available to sign for the goods. If no-one is available to sign for the goods the courier will leave a card with details of how to rearrange delivery. Please feel free to contact us if you have any questions or problems.
We rely on the services of third party couriers, and whilst we endeavour to deliver goods as stated there are unfortunately a few occasions when the couriers fail to perform the service that they are required to. This happens rarely, but because it does occur, albeit occasionally, we cannot be held responsible for the late delivery of an item.
Our objective is to provide a wide selection of brand name golf equipment at the best prices over the Internet. Occasionally though, you may want to return items to us. For your peace of mind and happiness we offer these terms in respect of returns and refunds for our products.
Return a ProductIf you are unhappy with any product you may return it - unused, unopened, and in its original packaging - within 60 days for a full refund. This amount excludes all delivery costs. Please note that we are unable to issue refunds for golf equipment that shows evidence of having been used or on custom made products unless they are faulty.
The easiest way to return a product is to use our online returns portal.
For all returning goods please include a cover note, explaining what action you would like us to take, as well as your name, address, order number, and original proof of purchase. Make sure that the goods are packaged safely and securely, using the original packaging if possible, and that you use a signed service with adequate insurance to cover the cost of the equipment to return the goods.
Please note that responsibility for any product returned remains with you until such time as we receive it and a member of our staff has signed for receipt of the goods. If you send a product back for an exchange, you will be charged for shipping the new product back to you.
Returns Department
The Golf Shop Online
GSO Warehouse
Cofton Road
Marsh Barton
Exeter
Devon
EX2 8QW
United Kingdom
We're passionate about offering you the best value. That's why we compare our prices with competitors every day. If you find a lower price elsewhere, even after buying from us, let us know, and we'll refund the difference. Simple, honest, and hassle-free. T&C's Apply
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Features & Benefits
Welcome to The Golf Shop Online, where our passion for golf drives us to provide you with an exceptional shopping experience!
Back in 2002, we embarked on this journey with a vision to showcase an extensive range of incredible golf products and choices to our valued members. Our first pro shop faced space limitations, which led us to create a platform that could cater to all your golfing needs.
Since those humble beginnings, our endeavour has blossomed into a robust and trusted online retailer representing the leading brands in the golf industry. We take immense pride in being your go-to destination for all things golf!
The trust bestowed upon us by our customers is a privilege we deeply appreciate. We understand the importance of delivering the best service, pricing, and web experience. That's why we remain laser-focused on meeting and exceeding your expectations. Our commitment to excellence is reflected in our exceptional Trustpilot 5-Star rating and "rated excellent" score, which fuels our constant drive for improvement.
Rest assured, we are authorised by all the brands we represent. Every product you purchase from us comes with our aftercare promise and the full backing of the manufacturer's warranty. Furthermore, we offer a hassle-free 60-day return policy, ensuring complete satisfaction.
At The Golf Shop Online, we are dedicated to offering you the most competitive prices. We continually compare our prices with those of our competitors to ensure you receive the best possible deal. In the rare event that you find a lower price elsewhere, we even provide a price promise* to further enhance your shopping experience.
If you need any assistance or can't find a specific product you're looking for, please don't hesitate to reach out to us. You can call our freephone number or drop us an email at sales@thegolfshoponline.co.uk. Our friendly team is here to help.
Thank you for choosing The Golf Shop Online. We look forward to serving your golfing needs with utmost dedication and care.
Free UK mainland delivery on all orders over £30. Thousands of products ready for immediate dispatch.
FREE / £2.99
*Place your order before 3pm Monday to Friday and upgrade your delivery to next working day.
£5.99
We offer a whopping 60 Day Play Better Promise on selected golf clubs.
Have total peace of mind with our 60 Day Money Back returns policy.
